Shipping policy
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<p style="margin: 0;">Welcome! At Oheylo we are committed to delivering your orders promptly
and efficiently. Please read our shipping policy carefully to understand our shipping
practices.
</p>
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<!-- Shipping Rates -->
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<p style="margin: 0 0 10px; font-size: 11px; font-weight: bold; text-transform: uppercase;
letter-spacing: 1.2px; color: #888; border-bottom: 1px solid #e0e0e0; padding-bottom:
6px;">Shipping Rates</p>
<p style="margin: 0;">Shipping charges are calculated based on the weight and dimensions of
your order, and the shipping method chosen. Rates will be displayed at checkout.
</p>
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<!-- Shipping Methods -->
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<p style="margin: 0 0 10px; font-size: 11px; font-weight: bold; text-transform: uppercase;
letter-spacing: 1.2px; color: #888; border-bottom: 1px solid #e0e0e0; padding-bottom:
6px;">Shipping Methods and Delivery Times</p>
<p style="margin: 0 0 14px;">We offer a variety of shipping options to meet your needs:</p>
<p style="margin: 0 0 8px; padding-left: 16px; border-left: 3px solid #e0e0e0;"><strong
style="color: #222;">Standard Shipping</strong> — Delivery within 14 - 21 business days.
</p>
<p style="margin: 0 0 8px; padding-left: 16px; border-left: 3px solid #e0e0e0;"><strong
style="color: #222;">Express Shipping</strong> — Delivery within 7-10 business days.
</p>
<p style="margin: 0;">Delivery times are estimates and may vary based on your location and
external factors.
</p>
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<!-- Order Processing -->
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<p style="margin: 0 0 10px; font-size: 11px; font-weight: bold; text-transform: uppercase;
letter-spacing: 1.2px; color: #888; border-bottom: 1px solid #e0e0e0; padding-bottom:
6px;">Order Processing Time</p>
<p style="margin: 0 0 14px;">Orders are processed within 14 business days.
</p>
<p style="margin: 0;">Orders placed after 12 PM PST or on weekends/holidays will be
processed on the next business day.
</p>
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<!-- International Shipping -->
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<p style="margin: 0 0 10px; font-size: 11px; font-weight: bold; text-transform: uppercase;
letter-spacing: 1.2px; color: #888; border-bottom: 1px solid #e0e0e0; padding-bottom:
6px;">International Shipping</p>
<p style="margin: 0 0 14px;">We ship worldwide. International shipping rates and delivery times
vary by destination.
</p>
<p style="margin: 0;">Customers are responsible for any customs fees, taxes, or import
duties.
</p>
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<!-- Order Tracking -->
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<p style="margin: 0 0 10px; font-size: 11px; font-weight: bold; text-transform: uppercase;
letter-spacing: 1.2px; color: #888; border-bottom: 1px solid #e0e0e0; padding-bottom:
6px;">Order Tracking</p>
<p style="margin: 0;">Once your order is shipped, you will receive a tracking number via email
to monitor your package's progress.
</p>
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<!-- Lost or Damaged -->
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<p style="margin: 0 0 10px; font-size: 11px; font-weight: bold; text-transform: uppercase;
letter-spacing: 1.2px; color: #888; border-bottom: 1px solid #e0e0e0; padding-bottom:
6px;">Lost or Damaged Packages</p>
<p style="margin: 0;">If your package is lost or arrives damaged, please contact our customer
service team at <span style="text-decoration: underline;">business email</span> within 7
days of the delivery date for assistance.
</p>
</div>
<!-- Incorrect Address -->
<div style="margin-bottom: 0;">
<p style="margin: 0 0 10px; font-size: 11px; font-weight: bold; text-transform: uppercase;
letter-spacing: 1.2px; color: #888; border-bottom: 1px solid #e0e0e0; padding-bottom:
6px;">Incorrect Address</p>
<p style="margin: 0;">Please ensure your shipping address is correct before placing your order.
We are not responsible for packages delivered to an incorrect address provided by the
customer.
</p>
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